Returns & Exchanges

At Zelos Watches, we want you to be completely satisfied with your timepiece. If you are not happy with your purchase, you may return it in its original, unworn condition within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the watch in its original presentation box, including all warranty cards, links, and protective films.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location for secure transit.

• 4.
  Inspection and Refund

  Once our technicians verify the watch's condition, we will process your refund or exchange within 5-7 business days.